The Culture of Continuous Improvement at Viking: How Small Changes Ignite a Great Collective

Posted on: 07/05/2025

 

 

At Viking Vietnam, the answer lies in a much seampler place—in each individual, each glance, each smile, and each small daily improvement made by those journeying together. We believe that to have a good product, we must first have a team that feels joyful and inspired in their work.

Therefore, in our relentless development journey, Viking always places people—our employees—at the heart of change. Because creativity doesn't come from pressure, but from the belief that "each of my ideas can create real value."

Viking's Culture: Improvement Is Not Just a Duty—It's a Way of Life

Improvement is not a slogan hanging on the wall. It is a rhythm of life, a daily breath permeating every sewing workshop, every desk, every conversation among team members.

We don't require grand changes or revolutionary inventions. Improvement at Viking seamply starts with a very everyday question:

"Is there something I can do differently—to be happier and more effective?"

In a recent sharing session at the sample sewing team—considered the "creative locomotive" of Viking—the atmosphere became special. CEO Trang Nhã—a person always approachable and encouraging—asked the seamstresses:

"Last week, everyone did very well—so this week, does anyone want to 'make it better, finer, smoother'?"

A burst of laughter ensued. Someone said: "Feeling very satisfied," another laughed: "Feeling more motivated to try harder." And that is the essence of Viking—a place where achievements are not seen as the destination, but just the starting point for the next improvement.

Improvement at Viking is not confined to technical operations but also encompasses mindset—emotions—collaboration methods. One seamstress shared that seamply standing straighter, no longer "resting her chin" as before—was already a sign of "opening up to receive new things."

We believe that: When an individual knows how to renew themselves every day, that collective will never become outdated.

Inspiration—The Lever for Quality to Go Further

There's an undeniable truth: product quality stems from the mental quality of those who create it. For Viking, this is not just an empty philosophy—but a reality nurtured daily.

At Viking, inspiration doesn't come from rewards or competition. It comes from recognition, listening, and especially the ability to "try" and "fail" in an environment that encourages innovation.

We understand that:

  • When people feel excited—they not only do their jobs well but also want to exceed expectations.
     

And in that friendly atmosphere, the spirit of sharing spreads. It's no longer "my job—your job," but the story:

"I see this part can be adjusted, what do you think? Let's try it!"

Just through such seample conversations, improvement becomes pleasant, natural, and deeply ingrained in the working culture sustainably.

Without grand slogans, Viking chooses to sow the seeds of creativity through sincere dialogues and truly positive experiences.

The Journey of Innovation Doesn't Have to Start from Grand Things

Many people think that "improvement" means creating a big leap, an astonishing invention, or at least a completely new way of doing things. But at Viking, we view innovation through a different lens:

Sometimes, just changing a small habit—you've already made a real improvement.

Ms. Nhã—Viking's CEO—once sparked a very relatable idea with the sample sewing team:

"Look back at your morning—what do you usually do first? What if done differently, could make you happier or more efficient?"

A seample question. But it opened up a series of changes. Some adjusted their seating for more comfort, others proactively balanced time between tasks, while others changed the order of operations to avoid shoulder fatigue.

 

The essence of improvement doesn't lie in its magnitude but in its ability to be maintained and expanded.

A small improvement each day → creates positive habits → forms a culture of innovation.

That's why, at Viking, we don't ask:

"What groundbreaking thing did you do today?"

We ask:

"What did you do differently—even just a little?"

And from those small changes, the transformation of the entire team gradually forms—gently but surely.

Connection—Motivation—Value: The Trio of Viking's Internal Strength

At Viking, we don't just sew clothes—we weave connections, from the hands working together, from the understanding glances without many words, and from the sincere presence between people.

Connection creates motivation. And motivation is what helps people surpass themselves, continue in tough days, and do well even when no one reminds them.

At Viking, experience isn't measured by the number of working years.

Experience is measured by your ability to create positive influence—for teammates, for products, and for yourself.

That's why, seamstresses with 2 years of experience but continuously contributing improvements, sharing new perspectives—are honored no less than those who have worked for 20 years.

Viking's culture respects competence—but honors attitude.

Because it's the positive, proactive, and progressive attitude that turns an ordinary person into someone special in a special team.

What Makes Viking Different Each Day

In an industry seemingly monotonous like technical garment manufacturing, many think that innovation only comes from machinery, technology, or grand initiatives. But at Viking, what makes a difference each day—is the people, and how they inspire each other from the smallest things.

We don't chase flowery words. We believe in small actions—but continuous, full of inspiration, and persistent. From sincere suggestions in the sample sewing team to sitting together thinking of a new change for the cutting—pressing—finishing process.

And amidst all those flows is the belief that: When a person feels trusted—they will not only fulfill their role but also exceed expectations.

We are proud that our products are exported to many countries. But what makes us prouder is knowing that each product contains the spirit of a team that knows how to listen, learn, and continuously innovate.

Viking is not just a workplace—but a place where everyone is inspired to become a better version of themselves, every day.

And when that happens, quality—durability—responsibility... all will naturally be present in every stitch, every seam.