AI is not a barrier — it’s a gateway to breakthrough growth
In recent conversations within Viking and with friends outside the company, a common question keeps popping up:
“Will AI take away our jobs?”
It’s a very real and understandable concern. But let’s try shifting the perspective: AI — specifically ChatGPT for businesses — isn’t here to replace you. It’s here to act as your personal assistant, making your work smarter and more efficient.
At Viking AI application, we believe:
Those who know how to use AI will replace those who don’t — not because they’re better, but because they can leverage the power of technology.
1. Choosing the Path: Partner with AI or Fall Behind?
As AI rapidly evolves, every business faces two options:
-
Ignore AI, and gradually fall behind competitors.
-
Embrace ChatGPT for businesses, turning AI into an invisible personal assistant, ready to help at every step.
At Viking uses ChatGPT at work, we chose the second path. Because AI isn’t just a tool — it’s a new competitive edge. It helps people become stronger, faster, and more effective.
2. What is My GPT in a business context?
My GPT is a customized version of ChatGPT for businesses, trained according to the specific needs of each department. It’s more than AI — it’s a Viking personal assistant who understands your tasks, context, and internal tone of voice.
Examples at Viking uses ChatGPT at work include:
-
My GPT for Customer Support: Drafts email responses, handles complaints smoothly, and suggests auto-replies.
-
My GPT for Engineering: Searches ISO standards, proposes technical questions in English, and updates checklists regularly.
-
My GPT for HR at Viking: Writes job descriptions, internal announcements, and manages leave request forms.
Viking AI application empowers every employee with their own AI assistant — reducing repetitive work, boosting productivity, and maintaining quality.
3. How Viking designs an effective My GPT
To make My GPT truly useful, we treat it like building an intelligent personal assistant. At Viking, we always follow this process:
🔹 STEP 1: Define the specific goal
Is GPT for writing reports, generating emails, onboarding, summarizing documents, or simulating conversations?
🔹 STEP 2: Specify the desired format
Should it be bullets, tables, paragraphs, templates? Always include example inputs during training.
🔹 STEP 3: Describe the job context
What industry is it used in? Who is the main user — engineers, new hires, international clients?
🔹 STEP 4: Set scope limitations
Should it only write conclusions, only respond to technical English emails, or only generate questions?
🔹 STEP 5: Attach reference data
Upload sample documents, internal links, glossaries — so GPT understands the company’s specific language.
💡 Pro tip: Input a paragraph you’re proud of, ask GPT to mimic the tone — and save it as a default setup. That’s how My GPT becomes a true reflection of you.
4. Practical applications at Viking: Beyond theory
At Viking AI application, we don’t just talk — we apply. Here’s how Viking uses ChatGPT at work on a daily basis:
✅ Use GPT as a "challenging customer"
Prompt:
"Act as a difficult customer and challenge the quality of our fire-resistant jackets."
→ Great for practicing responses before meetings or demos.
✅ Ask GPT to check logic
Prompt:
"You’re a content reviewer. Point out any logic gaps or unclear statements in this text."
→ Result: Sharper, more coherent writing.
✅ Learn from your favorite writing style
Find a paragraph you like, ask GPT to rewrite a product intro using the same tone.
→ You get fresh content that still sounds like “you”.
5. Why this is a knowledge management system
When you create a My GPT, you’re not just using AI — you’re building a scalable, teachable knowledge system:
-
Company knowledge gets standardized, stored, and easily shared.
-
New employees learn faster.
-
Veterans work more efficiently.
At Viking uses ChatGPT at work, we ensure intelligence isn’t limited to individuals — it’s embedded across the organization.
Humans + AI = A Stronger Team
At Viking Vietnam, where Viking AI application is part of our daily workflow, we believe:
-
Humans remain the center.
-
ChatGPT for businesses is a powerful tool — when used wisely.
-
A personal assistant AI won’t replace you — it will help you shine.
Are you ready to build your own My GPT and elevate how you work?